Heather Shepard

Born and raised in the heart of Spokane, Washington, Heather made the heartfelt decision to move to the Tri-Cities to be closer to her parents and brother, marking the beginning of a new chapter in her life in 2013.

Heather was homeschooled, followed by her pursuit of a general AA degree at Columbia Basin College. Her thirst for knowledge and passion for helping others led her to set her sights on completing her BA and MA in psychology, with a focus on counseling. Additionally, Heather is on a path to obtain her funeral director license, a testament to her commitment to serving others in their most vulnerable moments.

Inspired by her mother's work with individuals with developmental disabilities and her grandmother's role as a CNA in a nursing home, Heather embarked on a career as an in-home care aid. Despite facing challenges early on, she found her calling in caring for others, drawing strength from a promise she made to treat every individual under her care with the same love and compassion she would show her own family. 

Over the course of 20 years, Heather's career as a caregiver has been defined by her unwavering kindness, dignity, and compassion. She found particular fulfillment in her work with Hospice clients and their families, helping them navigate the complexities of end-of-life care with grace and empathy.

Outside of her professional life, Heather finds joy in her craft hobbies, including working with resin, crocheting, polymer clay, and restoring old furniture. She and her husband enjoy their adventures with their two dogs and two cats. She takes pride in caring for her 7-year-old Colombian Redtail boa, as well.

Heather believes in the power of compassion and the impact one person can have on the lives of others. Her journey is a reminder that in caring for others, we find our truest selves and leave a lasting legacy of love and kindness.